By using www.adaptoutdoors.com, you agree to these Terms & Conditions. For questions, contact us at:
📧 customerservices@adaptoutdoors.com | 📞 0151 708 7006
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1. GeneralThese terms govern all transactions with Adapt Outdoors Ltd. They don’t affect your statutory rights. We may update content without notice. Please also refer to our Privacy Policy and Security Policy.
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2. Products & Orders• All items are subject to availability. Stock updates in real-time, but errors can occur.
• Colour and images are matched as closely as possible but may vary due to screen settings.
• Orders placed before 11:00 am usually ship the same day; later orders may still ship the same day when possible.
• Orders placed on weekends or bank holidays ship the next working day.
• Order confirmations are sent via email but are not binding until dispatch.
• Full Delivery details on our
Delivery Page.________________________________________
3. Pricing• Prices include VAT but exclude delivery charges.
• We may adjust prices due to supplier changes, taxes, or errors.
• If pricing errors occur, we’ll contact you to confirm the correct price or cancel the order. We’re not obliged to honour incorrect prices.
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4. Discounts & Promotions• Promotions are limited-time and may be withdrawn at any time.
• Discounts apply to RRP. Coupon codes can’t be combined or used on Arc'teryx or sale items unless stated.
• Shop and online promotions may differ; each location is not required to honour the other’s pricing.
• For questions, contact us at
customerservices@adaptoutdoors.com or
0151 708 7006.
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5. Payment MethodsWe accept:
• Credit/Debit Cards: Visa, Mastercard, Maestro, Delta, Visa Electron
• PayPal: Items ship to the verified PayPal address only.
• Klarna: Buy-now-pay-later available. Full Klarna info:
Klarna FAQs________________________________________
6. CancellationsYou may cancel your order within 7 working days of receiving goods, per UK Distance Selling Regulations.
Email:
customerservices@adaptoutdoors.com with your order number.
If already shipped, follow our
Returns Policy to return the item.
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7. Returns & ExchangesUnhappy with your purchase? You can return it if it’s unsuitable or unwanted. See full details on our
Returns Page.
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8. LiabilityActivities like climbing, mountaineering, and cycling involve risks. It’s your responsibility to understand proper techniques and accept all associated risks when using our products.
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9. EmailsWe don’t send spam. Marketing emails go only to customers who:
• Didn’t opt out before December 2003, or
• Opted in after that date.
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10. Feedback & ComplaintsWe aim to resolve all complaints fairly and promptly.
Contact:
📧 customerservices@adaptoutdoors.com
📮 Adapt Outdoors, 10 Williamson Street, Liverpool, L1 1EB
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11. Age-Restricted ProductsItems like knives and gas are only sold to those 18+ via in-store or click & collect. ID is required on collection. We reserve the right to refuse sales if we suspect misuse or legal non-compliance.
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Company Info
Adapt Outdoors Ltd
Registered in England & Wales: 04347806
📍 Registered Office: 3rd Floor, 5 Temple Square, Temple Street, Liverpool, L2 5RH
📍 Store: 10 Williamson Street, Liverpool, L1 1EB
📞 0151 708 7006