Adapt Outdoors Terms & Conditions

By using www.adaptoutdoors.com, you agree to these Terms & Conditions. For questions, contact us at:

📧 customerservices@adaptoutdoors.com | 📞 0151 708 7006
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1. General
These terms govern all transactions with Adapt Outdoors Ltd. They don’t affect your statutory rights. We may update content without notice. Please also refer to our Privacy Policy and Security Policy.
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2. Products & Orders
• All items are subject to availability. Stock updates in real-time, but errors can occur.
• Colour and images are matched as closely as possible but may vary due to screen settings.
• Orders placed before 11:00 am usually ship the same day; later orders may still ship the same day when possible.
• Orders placed on weekends or bank holidays ship the next working day.
• Order confirmations are sent via email but are not binding until dispatch.
• Full Delivery details on our Delivery Page.
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3. Pricing
• Prices include VAT but exclude delivery charges.
• We may adjust prices due to supplier changes, taxes, or errors.
• If pricing errors occur, we’ll contact you to confirm the correct price or cancel the order. We’re not obliged to honour incorrect prices.
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4. Discounts & Promotions
• Promotions are limited-time and may be withdrawn at any time.
• Discounts apply to RRP. Coupon codes can’t be combined or used on Arc'teryx or sale items unless stated.
• Shop and online promotions may differ; each location is not required to honour the other’s pricing.
• For questions, contact us at customerservices@adaptoutdoors.com or 0151 708 7006.
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5. Payment Methods
We accept:
• Credit/Debit Cards: Visa, Mastercard, Maestro, Delta, Visa Electron
• PayPal: Items ship to the verified PayPal address only.
• Klarna: Buy-now-pay-later available. Full Klarna info: Klarna FAQs
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6. Cancellations
You may cancel your order within 7 working days of receiving goods, per UK Distance Selling Regulations.
Email: customerservices@adaptoutdoors.com with your order number.
If already shipped, follow our Returns Policy to return the item.
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7. Returns & Exchanges
Unhappy with your purchase? You can return it if it’s unsuitable or unwanted. See full details on our Returns Page.
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8. Liability
Activities like climbing, mountaineering, and cycling involve risks. It’s your responsibility to understand proper techniques and accept all associated risks when using our products.
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9. Emails
We don’t send spam. Marketing emails go only to customers who:
• Didn’t opt out before December 2003, or
• Opted in after that date.
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10. Feedback & Complaints
We aim to resolve all complaints fairly and promptly.
Contact:
📧 customerservices@adaptoutdoors.com
📮 Adapt Outdoors, 10 Williamson Street, Liverpool, L1 1EB
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11. Age-Restricted Products
Items like knives and gas are only sold to those 18+ via in-store or click & collect. ID is required on collection. We reserve the right to refuse sales if we suspect misuse or legal non-compliance.
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Company Info

Adapt Outdoors Ltd

Registered in England & Wales: 04347806
📍 Registered Office: 3rd Floor, 5 Temple Square, Temple Street, Liverpool, L2 5RH
📍 Store: 10 Williamson Street, Liverpool, L1 1EB
📞 0151 708 7006